People Manager Induction Guide
Foundations
of Engagement
How to build a great working environment
Our Foundations of engagement
give people leaders the principles on which
to build a great working environment and
understand what a great team culture looks
like. There are nine areas or foundations that
people managers can use to review and
manage the everyday working environment,
also you should pay particular attention to
the Leadership section. You should also
consider the 'Evidence' section of the other
headings with your team to see if these
activities are happening for your people.
Foundations of Engagement People Manager Induction Guide
Leadership
How to set the right example for the team
Environment
How to care about the environment around us
Recognition
How to recognise reward and celebrate success
Empowerment
How to empower and support the team
to make wise decisions
Service
How to deliver service excellence
Team
How to build the right team and get the
best out of them
Quality
How to improve the quality of outputs
and drive high standards of work
Development
How to help individuals grow
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Relationships
How to interact and work well with customers