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Managing our impacts

Waste management

2019/20 was the first full year of operating

within the national contract for waste

management with Mitie Waste and

Environment. We were encouraged to see

our Recycling Top Ten depots hitting targets

well in excess of our target of 75%:


In total, 18 out of 26[1] depots achieved over

75% recycling rates, with 16 of those

achieving over 80%. Three depots are

targeted for specific improvements this year:

Manchester, Penrith and Slough.

During the year, we diverted over 404 tonnes

of food from waste to charities providing food

for people in need. For more detail on this,

please see the Engaging our Communities


Covid-19 meant that depots experienced a

sudden drop in volume overnight, averaging

a 70% reduction, with some depots

experiencing drops as extreme as 95%. To

preserve stock and avoid waste, we

implemented a whole host of measures,

including freezing perishable items where

possible, distributing discounted food via

large national accounts e.g. NHS and the

Ministry of Justice, and discounted sales to

employees. We also launched home

deliveries and Click & Collect, as well as a

direct-to-consumer delivery model via

Catering2You. Unpredictable demand

continues to be a huge challenge as 2020

draws to a close.

[1] This does not include depots Avonmouth,

Huthwaite and Wednesbury due to the

relative short-term nature of their care pack


Click here to find out more about Covid-19

impacts on waste collection

Collection of waste oil

In the last financial year, Bidfood customers'

waste cooking oil collected by Olleco totalled

576,328 litres. Click here to find out more

about used cooking oil collection.

The sudden drop in used cooking oil

volumes from April onwards reflects the

impact of Covid-19 on the foodservice sector.

All the UCO (Used Cooking Oil) collected

goes to making either biodiesel or bio-liquid

fuels. Biodiesel gives more than a 86%

Greenhouse carbon saving compared to

regular fossil diesel. For more information

please see -


Pallet wrap and trials of alternatives

We set a target to use 5% less pallet wrap in

2019/20 compared with the previous year, and

the table below shows a comparison between

2019 (calendar year) and the 2020 Bidcorp

financial year (lack of historic data means we

can't show like-for-like information for the

2018/19 financial year). We reduced pallet

wrap quantities in both absolute and relative

terms, using 16% less per pick.


All of our cages need to be securely shrouded

to prevent damages, stock discrepancies and

contamination, so we have been trying to find a

suitable alternative to plastic pallet wrap, one of

which has been reusable cargo nets. We

haven't yet been able to find a net that covers

the whole cage; recent samples were of a size

that meant we'd need two per cage and a way

of connecting them together to stop items

falling out. We've given this feedback to the

supplier and await next steps. If we were able

to source a 'jacket' for the cages which was

Our sites have all been worki

all single-use plastics used by


Click here to find out how in

have tackled single-use pla

Insert P9, Bicester colleagu

reusable cups


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