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ed Empowering our People
For each location to have a locally-driven
sustainability initiative by June 2020
All areas of the business to have a
Sustainability Coordinator (SCs) by June 2020
To have introduced an evaluation method for
training and engaging SCs by June 2020
All SCs to have a Personal Development Plan
(PDP) by June 2020
To have agreed a minimum standard of support for
SCs with line managers by June 2020
To increase the score to employee survey question 'I
believe our company cares about the
environment' by 2% YOY
To increase the score to employee survey question
'Health and Safety is taken seriously in our
company' to 85% by 2022
100% of our drivers trained in vulnerable road
users
To have reduced voluntary driver turnover by 9%
by June 2022
To have reduced driver absence by 1.5% by
2022
To increase the number of new apprenticeship starts
within our business by 150% in 2019/20
Increase the number of new apprenticeship starts via
the transfer of apprenticeship levy funding to our
charity partners by 100% in 2019/20
To increase the percentage of women entering
driving and warehouse roles by 5% by June
2021
To have an industry-leading approach to the
management of risk of modern slavery and
exploitation in our operations
All sites had campaigns on
single-use plastics and food
waste
We reached 91% coverage prior to
Covid-19 and will continue to build on
this percentage
We've implemented feedback surveys on
the Sustainability Coordinator role and
workshops so that we can consistently
measure progress
Due to mixed internal feedback on this
target we'll no longer be pursuing a formal
PDP for everyone, but will look to develop
Due to business pressures post Covid-19
and other priorities, this won't be a target for
the foreseeable future; we already have
Our score was 78% in 2018/19, and our
2020 employee survey has been
postponed, although this is still a target
Our score was 83% in 2018/19, and our
2020 employee survey has been
postponed; although this is still a target
237 drivers have been trained so far. This
training is now aligned with the CPC
schedule and as such will be completed by
We achieved a 10.3% reduction in
voluntary driver turnover by June 2020
Driver absence reduced by 1.28 % points
in the period up to June 2020 so if trends
continue, we will achieve this target
We aren't currently recruiting apprentices
due to reductions in headcount
Unable to fulfil as our charity partners chose
not to take on apprentices in this period.
We will continue to support them in other
ways
We've paused recruitment since Covid-19,
so this is no longer a target. Before the
pandemic, females made up 4.5% of our
intake
Key leaders and managers have been
trained in identifying, responding to and
preventing modern slavery, and we're
creating a three-year plan to further
strengthen our position